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Southport Smiles Family & Cosmetic Dentistry (“Southport Smiles,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website or communicate with our dental office.

This Privacy Policy explains what information we may collect through our website, how we may use that information, and the choices you may have regarding your information.

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1. Information We Collect

 

When you visit our website or contact our office, we may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Mailing or contact address

• Information included in messages or inquiries submitted through our website

• Appointment-related information you choose to provide

• Other information you voluntarily submit through website forms or communications

 

Please do not submit sensitive medical information through a general website contact form unless specifically requested or instructed by our office.

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2. Information Collected Automatically

 

When you visit our website, certain technical information may be collected automatically by our website provider or third-party services. This may include:

• Internet Protocol (IP) address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• General website usage information

• Referring website or page

 

This information may be used to help maintain website security, improve website performance, understand how visitors use our website, and provide a better online experience.

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3. How We Use Your Information

 

We may use information you provide to:

• Respond to your questions and requests

• Contact you regarding an appointment or inquiry

• Provide information about our dental services

• Communicate with you about our office

• Respond to requests submitted through our website

• Maintain and improve our website

• Protect the security and functionality of our website

• Comply with applicable legal and regulatory requirements

 

We will use information for legitimate business and patient-service purposes and will take reasonable steps to protect information within our control.

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4. Dental and Health Information

 

Southport Smiles may receive health or dental information when you communicate with our office or receive dental services.

Information submitted through a general website form may not be transmitted or stored in the same manner as information maintained within our clinical or patient-record systems. For this reason, please avoid submitting detailed medical, dental, insurance, or other sensitive health information through general website forms unless our office specifically instructs you to do so.

If you need to provide confidential patient information, please contact our office directly for instructions regarding an appropriate method of communication.

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5. Cookies and Similar Technologies

 

Our website and website service providers may use cookies or similar technologies to provide functionality, understand website traffic, improve performance, and enhance the user experience.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website features or functionality.

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6. Third-Party Services

 

Our website may use third-party services to support website functionality, analytics, communications, appointment-related features, maps, or other online services.

 

These third-party providers may process certain information in accordance with their own privacy policies and terms. Southport Smiles does not control the privacy practices of independent third-party websites or services.

We encourage visitors to review the privacy policies of third-party services before providing personal information through those services.

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7. Information Sharing

 

Southport Smiles does not sell your personal information.

We may share information when reasonably necessary to:

• Provide requested services

• Respond to your inquiry

• Support website operations

• Work with service providers that assist our business

• Comply with applicable laws, regulations, legal processes, or lawful requests

• Protect the rights, safety, security, and property of our patients, staff, practice, or others

 

Any sharing of information will be handled in accordance with applicable requirements.

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8. Data Security

 

We take reasonable administrative, technical, and organizational measures to help protect information submitted through our website and communications.

 

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

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9. Links to Other Websites

 

Our website may contain links to websites or online services operated by third parties.

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Southport Smiles is not responsible for the content, privacy practices, security, or policies of external websites. We encourage you to review the privacy policy of any third-party website you visit.

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10. Children's Privacy

 

Our dental practice provides services to patients of different ages, including children. However, our website is not intended to knowingly collect personal information from children without appropriate involvement or authorization from a parent or legal guardian.

 

Parents or legal guardians who have questions about information submitted by a child may contact our office.

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11. Your Choices

 

Depending on the circumstances and applicable law, you may have rights regarding personal information you have provided to us.

You may contact our office if you:

• Have questions about information you have submitted

• Need to update certain contact information

• Want to request information about how your information is handled

• Have concerns regarding a privacy matter

 

Additional rights may apply depending on your location and the nature of the information involved.

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12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable requirements.

 

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

We encourage you to review this page periodically for the most current information.

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13. Contact Us

 

If you have questions or concerns regarding this Privacy Policy or the handling of information submitted through our website, please contact:

 

Southport Smiles Family & Cosmetic Dentistry
1505 E. Southport Road
Indianapolis, IN 46227
Phone: (317) 784-2266
Email: southportsmiles@gmail.com

 

We will make reasonable efforts to respond to privacy-related inquiries.

 

Important Notice: This Privacy Policy is provided as general website privacy language and should be reviewed by Southport Smiles and, where appropriate, qualified legal counsel before publication. Additional privacy requirements may apply to information maintained as part of the dental practice's patient records.

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